
What Are Chatbots?
Beyond Simple Text Interfaces
Modern Chatbots: Far Beyond Basic Text Interactions
Chatbots have evolved far beyond the simple popup windows on websites. Today's AI-powered chatbots are:
- Sophisticated communication systems that understand natural language
- Multi-modal interfaces supporting text, voice, and visual inputs
- Intelligent assistants with access to enterprise systems and data
- Available across multiple channels (Telegram, WhatsApp, email, Slack, etc.)
Key Differentiator
What makes today's chatbots revolutionary is their ability to directly interact with your business software and systems, enabling them to perform actions, not just provide information.