
Program/ART Level Roles
Coordinating teams for consistent value delivery
Release Train Engineer (RTE)
- Equivalent to a Chief Scrum Master for the Agile Release Train
- Servant leader coordinating all teams in the ART
- Organizes key events: PI Planning, ART Sync, Inspect & Adapt
- Ensures removal of cross-team impediments
- Keeps the train on track to deliver PI objectives
- In hospitals: Often senior project managers or IT process experts
Product Manager
- Owns the Program Backlog containing Features
- Defines product vision and roadmap at program level
- Prioritizes Features based on business value and customer needs
- Collaborates with POs, customers, and Business Owners
- Ensures the digital ecosystem meets requirements
- In hospitals: Often IT department heads or digital innovation leaders
System Architect/Engineer
- Provides technical leadership for the solution
- Defines system architecture and technical framework
- Makes architectural decisions and sets technology standards
- Responsible for technical enablers across teams
- Ensures the solution is consistent and scalable
- In hospitals: Senior technical architects with healthcare IT experience
Business Owners
- Key stakeholders from the business (hospital management, department heads)
- Ensure ARTs align with the hospital's strategic goals
- Participate in PI Planning to provide business context
- Accept PI results and validate business outcomes
- Ultimately responsible for business success
- In hospitals: Clinical directors, nursing leaders, hospital executives