
Reimagining Online Discussion Spaces
How LLMs Can Transform from Moderators to Active Facilitators
This research explores how Large Language Models can revolutionize online discussions by moving beyond basic moderation to actively improving discourse quality.
- Beyond Content Moderation: LLMs can serve as discussion facilitators that enhance interaction quality, not just filter harmful content
- Dual Security Benefits: Addresses immediate threats (hate speech) while strengthening long-term democratic discourse
- Practical Applications: Offers frameworks for both evaluating discussion quality and designing intervention systems
- Emerging Capabilities: Highlights how recent LLM advancements enable more nuanced understanding of discussion dynamics
This research matters because it positions AI as a solution to both immediate security concerns around harmful content and longer-term threats to social cohesion and democratic values in digital spaces.
Evaluation and Facilitation of Online Discussions in the LLM Era: A Survey