This research explores how social robots and AI can provide advocacy and mediation support for students with disabilities at universities, based on stakeholder perspectives.

• Iterative, participatory study engaging disabled students, representatives, and disability practitioners
• Identifies key opportunity areas where social robots can supplement human support services
• Reveals stakeholder concerns about AI implementation while highlighting potential benefits
• Offers design recommendations for developing effective AI support systems

This research has significant implications for making higher education more accessible and equitable, potentially transforming how universities deliver support services to students with disabilities.

Stakeholder Perspectives on Whether and How Social Robots Can Support Mediation and Advocacy for Higher Education Students with Disabilities