Governance Structure

• Executive Sponsorship: C-level accountability for AI strategy
• Steering Committee: Cross-functional oversight and direction
• Center of Excellence: Expert resources and best practices
• Business Unit Owners: Domain-specific implementation and adoption
• User Advocates: Representation of end-user needs and concerns

Security Considerations

• Authentication & Authorization

  • Secure user identity verification
  • Role-based access controls
  • Permission inheritance from backend systems

• Data Protection

  • End-to-end encryption for messages
  • Secure storage of conversation history
  • PII/sensitive data handling protocols
  • Compliance with regulatory requirements

• AI-Specific Controls

  • Content filtering for inappropriate requests
  • Citation of information sources
  • Confidence thresholds for automated actions
  • Human approval for high-impact decisions

• Audit & Monitoring

  • Comprehensive logging of all interactions
  • Pattern analysis for anomaly detection
  • Regular security assessments and penetration testing
  • Incident response procedures