
Trust & Intent: LLMs in Healthcare
Multinational analysis of DeepSeek adoption factors
This study examines user acceptance of large language models in healthcare across India, UK, and US (n=556), revealing critical factors for adoption.
- Perceived usefulness and ease of use significantly influence intent to use LLMs for health purposes
- Trust emerges as a crucial mediating factor in adoption decisions
- Cultural and regional differences exist in LLM acceptance for healthcare
- Transparency about capabilities and limitations increases user confidence
Why it matters: As LLMs increasingly serve as healthcare resources, understanding user acceptance factors is essential for developing trustworthy AI systems that patients will actually use.