
Safely Evaluating Mental Health AI
A novel approach to testing LLM-based therapy chatbots without patient risk
This research introduces a methodology for evaluating LLM-based mental health chatbots using artificial users and professional assessments, avoiding risks to vulnerable populations.
Key Findings:
- Creates artificial user profiles to simulate realistic patient interactions
- Employs professional psychotherapists to evaluate chatbot responses
- Enables comprehensive safety testing without exposing actual patients to potential harm
- Addresses critical challenges in developing AI-based mental health support systems
This work significantly advances medical AI by establishing ethical evaluation frameworks for mental health applications, potentially increasing access to evidence-based psychological interventions while maintaining safety standards.