Safely Evaluating Mental Health AI

Safely Evaluating Mental Health AI

A novel approach to testing LLM-based therapy chatbots without patient risk

This research introduces a methodology for evaluating LLM-based mental health chatbots using artificial users and professional assessments, avoiding risks to vulnerable populations.

Key Findings:

  • Creates artificial user profiles to simulate realistic patient interactions
  • Employs professional psychotherapists to evaluate chatbot responses
  • Enables comprehensive safety testing without exposing actual patients to potential harm
  • Addresses critical challenges in developing AI-based mental health support systems

This work significantly advances medical AI by establishing ethical evaluation frameworks for mental health applications, potentially increasing access to evidence-based psychological interventions while maintaining safety standards.

Combining Artificial Users and Psychotherapist Assessment to Evaluate Large Language Model-based Mental Health Chatbots

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