Internal Process Automation

Internal Process Automation

Case Study: University Hospitals, Ohio

Initial Situation

During the COVID-19 pandemic, University Hospitals faced unprecedented challenges:

  • Daily symptom checks required for 29,000 employees
  • Manual recording and tracking were not feasible
  • Rapid action necessary for positive symptoms

Implemented Solution

Automated employee screening with N8N workflows:

  • Multi-channel query via chat and web form
  • Automated Processes:
    1. Daily dispatch of personalized query links
    2. Evaluation of symptom checks in real-time
    3. For positive symptoms: Automatic notification of health management
    4. Generation of daily compliance reports for hospital management

Results

  • Almost 100% compliance with daily health checks
  • Early detection of potential COVID-19 outbreaks
  • 90% time savings compared to manual processes
  • Data privacy-compliant documentation for regulatory requirements

Long-term benefit: The system was adapted after the pandemic for general personnel management and absence reporting.

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