
Internal Process Automation
Case Study: University Hospitals, Ohio
Initial Situation
During the COVID-19 pandemic, University Hospitals faced unprecedented challenges:
- Daily symptom checks required for 29,000 employees
- Manual recording and tracking were not feasible
- Rapid action necessary for positive symptoms
Implemented Solution
Automated employee screening with N8N workflows:
- Multi-channel query via chat and web form
- Automated Processes:
- Daily dispatch of personalized query links
- Evaluation of symptom checks in real-time
- For positive symptoms: Automatic notification of health management
- Generation of daily compliance reports for hospital management
Results
- Almost 100% compliance with daily health checks
- Early detection of potential COVID-19 outbreaks
- 90% time savings compared to manual processes
- Data privacy-compliant documentation for regulatory requirements
Long-term benefit: The system was adapted after the pandemic for general personnel management and absence reporting.